We are proud of our products and we believe that the quality is essential to offer an excellent customer experience. That is why we are working hard to ensure that every product we sell is of the highest quality possible.
Our commitment to quality begins with the selection of ingredients and materials used in the fabrication of our products. We only work with reliable and trustworthy suppliers to guarantee that all our products are made with the best ingredients available. In addition, we have rigorous quality control standards at every step of the production to ensure our products meet the highest standards. We strive to guarantee that every product leaving our factory strictly complies with our quality standards.
While we work very hard to ensure that our products meet our highest standards of quality, we acknowledge that defects can occasionally occur. We offer a guarantee on all our products. We appreciate and value your trust in our products and we fully commit ourselves to solve any problem you may encounter.
To submit a warranty claim, please complete the form below. We will do our best to resolve quickly and efficiently your request.
Garant Company warrants to the original end-user-purchaser only of the accompanying product that such product will be free from defects in material or workmanship for a limited warranty period to the extent permitted by law. The warranty period begins on the date of purchase and extends from 90 days to lifetime as specified. This warranty is offered to the original purchaser only and is not transferable. In the event of a defect in material or workmanship during the warranty period, Garant will provide a replacement product at no charge to the original purchaser, provided that the product is returned to its original place of purchase and is accompanied by proof of purchase. Damage to the product due to any cause other than a defect in material or workmanship including, but not limited to, accident, misuse, abuse or incorrect use, normal wear, unauthorized repair or alteration, and non-personal use is excluded from this warranty to the extent permitted by law. This is the only warranty recognized by Garant. All other warranties, whether legal, expressed or implied, are void. Garant is not liable for damage of any kind resulting from the use of its products. Garant’s responsibility is limited solely to product replacement in accordance with the above terms. The application of this warranty may vary from province to province in conformity with provincial law.
TO MAKE A WARRANTY CLAIM
- This section applies to customers only.
- If the purchase was made more than 90 days ago, please fill out the claim form below, including proof of purchase and photos of the product.
- Your claim will be processed and you will receive a response within 48 business hours.*
- If the conditions apply, we will request a replacement and send you confirmation.
*In peak season, the response time may exceed 48 hours, we sincerely apologize for this inconvenience.