Yes, we offer a complete after-sales service: our local customer service team, based in Saint-François-de-la-Rivière-du-Sud (Quebec), is available to assist you in French or English.

For the maintenance, repair and warranty application of your Garant outdoor power equipment, we collaborate with a network of authorized partners, selected for their expertise and professionalism.

You can order replacement parts directly from our website or find the authorized service centre nearest you. See the full list at: https://www.garant.com/pages/centres-de-services-autorises-garant

Yes. The Garant 62 V electric snow shovel is a product developed in Quebec, by the Garant team located in Saint-François-de-la-Rivière-du-Sud. Design, engineering, field testing and quality standards are carried out right here in Canada.

Like many electrical products on the market, manufacturing is done internationally, but according to our specifications, standards, and performance and quality requirements.

To take full advantage of your tool and transform it into a true multi-tool, several 62 V accessories will be available at our retailers starting in the spring of 2026.
They are already featured on our website so you can check out the full lineup, and availability links will be added as soon as inventory is in stores.

New accessories are also planned for 2027 to further expand the possibilities of your 62 V system.

You can register your electric snow shovel by filling out the form available at: https://www.garant.com/en/pages/register-your-product. 

Yes. The electric snow shovel is designed to work efficiently in heavy or wet snow. For best results, it is recommended to move at a moderate speed. Rather than pushing the tool straight out in front of you, use a back-and-forth motion, similar to vacuuming. This natural rhythm makes it easier to distribute effort and maintain control, especially in heavier snow.

The eco mode is particularly suitable for heavy or compacted snow. By reducing the speed of the motor, it maintains constant power without overloading the system. This mode consumes less power, maximizes efficiency and extends battery life. Thanks to its intelligent power management, it ensures stable and sustained snow removal, even when the snow is dense, wet or partially frozen.

In these conditions, the throwing distance may be slightly reduced due to the weight of the snow.

Yes, but only if the pads are adjusted so that the auger does not touch the ground and does not suck up stones.

Our electric snow shovel offers two operating modes designed to adapt to different winter conditions and optimize both performance and runtime.

Eco mode is the most frequently used mode. Designed for heavy or compacted snow, it reduces engine speed up to 1,100 rpm to maintain consistent power without overloading the system. This mode consumes less energy, maximizes efficiency and extends battery life, while ensuring stable and sustained snow clearing, even in the most demanding conditions. Its intelligent power management allows you to work efficiently when the snow is dense or frozen.

The sport mode is particularly suitable for days with light or powder snow. By increasing the engine speed to 1,475 rpm, it allows snow to be thrown farther and cover larger areas quickly. This mode is ideal after a storm or when the snow is fresh and easy to move. It offers a more dynamic performance and maximum projection. Moreover, sport mode is the only mode that allows you to adjust the speed according to the pressure applied to the trigger.

Tip: For optimal use, the eco mode can be kept as the default setting, while the sport mode becomes advantageous when conditions are favourable. This flexibility allows snow removal to be adapted to terrain conditions while getting the most out of the tool.

The electric snow shovel requires very little maintenance. After each use, clean the snow shovel attachment to prevent the snow from freezing and damaging the turbine when restarted. Always remove the battery before cleaning the tool to avoid the risk of injury.

To ensure optimal performance, periodic lubrication of the gearbox may be required. Here’s what you need to know:

What type of lubricant should I use?

Use a light grease designed for low temperatures (down to -25 °C or below). This type of grease remains fluid in the cold and allows the gears to function normally.

How often should I lubricate?

We suggest checking the grease level about every 50 hours of use. For normal residential use, maintenance every 2 to 3 years is sufficient as long as no leaks are visible. In case of very intensive use, annual lubrication may be recommended.